May 09, 2025  
2025-2026 Course Catalog 
    
2025-2026 Course Catalog

ITCC 1291 - System, Networking, and LAN/WAN Management/Manager


CIP 1110020006
Topics address recently identified current events, skills, knowledge, and/or attitudes and behaviors pertinent to the technology or occupation and relevant to the professional development of the student. This course covers the essentials of managing and administering the ServiceNow® system with a focus on system administration and configuration. Students will explore network design and infrastructure, data communication, and network troubleshooting, emphasizing practical applications to enhance system efficiency. The course also prepares students to sit for the Service Now Certified System Administrator certification, ensuring they acquire the necessary competencies to oversee and optimize business operations effectively. Credit Hours: 2 (2 lecture, 0 lab)
Prerequisite: Admission to the program and recommendation of faculty.
Corequisite: ITSY 1291  
Note: Course Fee: $5894.00 per course. Students must enroll in both ITCC 1291 and ITSY 1291 simultaneously and pay the total ServiceNow® system Fee of $11,698.